In-Person Pricing &  Booking Policies

Voice & Music Lesson Policy (Effective January 2026)

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Scheduling & Attendance

• Lessons may be booked up to 31 days in advance, unless part of a fixed weekly in-person slot.

• Tuesday and Wednesday in-person lessons at North Shore Unitarian Church (January–June) run on a recurring weekly schedule.

• Lesson date/time adjustments requested within 48 hours are not guaranteed

• Lessons cancelled due to teacher illness or absence will not be billed and, if desired, can be rescheduled for a later date.

• Monthly notices will be sent in advance of any Tuesday/Wednesdays no-lesson days. Unless noted, all Tuesday and Wednesday lessons run as scheduled.

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Cancellations & Missed Lessons

Due to studio rental and scheduling limitations, in-person lessons have stricter policies:​

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• Cancellations within 24 hours of the scheduled lesson time are non-refundable and may not be eligible for a make-up lesson.

• Cancellations made more than 24 hours but less than 14 days before the scheduled lesson time may be eligible for a make-up lesson (online) or lesson time extension, schedule permitting.

• Rescheduled lessons may be held online when an in-person make-up lesson is not available. The regular in-person lesson rate applies to these make-up lessons.

• If an eligible make-up option is offered and declined by the student, the original lesson remains payable and no refund or additional make-up will be provided.

• Only one (1) missed lesson or late cancellation per term may be accommodated without penalty. Rescheduling may be available, if scheduling permits.

• Families planning short term or extended absences must give 30 days’ notice.

• More than three late-notice cancellations in six months may result in restricted bookings.

• Exceptions may be considered in special circumstances, at the teacher’s discretion.

• Any lesson cancellation due to teacher illness or absence will not be billed.

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Payment & Fees

• Monthly invoices are issued at the end of each month. 

• Payments are accepted via credit card (+3.5% fee), e-transfer, or cheque.

• Payments are due within 15 days of the invoice date.

• Unpaid invoices or late payments may result in termination of lessons.

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Fall 2026 Lesson Rates:
$80 / 60 min – Tuesday and Wednesday in-person lessons (at-home and in-studio).
$75 / 60 min – All online lessons (not including rescheduled in-person lessons).

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(Previous 2026 rates: $75/60 min for at-home lessons, $85/60 minutes for in-studio lessons).

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Festival, recital, accompanist, and administrative fees (e.g. Kiwanis) will be discussed in advance and added to invoices as applicable.  Standard learning materials are included unless otherwise stated.

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Performances

• Participation in festivals or recitals is optional.

• Students registering for competitions must be prepared to begin repertoire work promptly.

• Recital, competition, and accompanist fees are the responsibility of the student.  These fees may be paid directly by the student, or added to the monthly invoice.

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Conduct & Responsibilities

• Zero tolerance for harassment or inappropriate behaviour.

• Students must arrive prepared and on time.

• Teacher provides safe, professional, individualized instruction.

• Students may not refuse learning material that is appropriate to their age and music education goals (including music theory, ear training, song selections, or other non-performance learning materials).

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Privacy & Liability

• Student information is confidential.

• Teacher is not responsible for injury or loss except in cases of negligence.

• Parents/guardians supervise minors outside lesson times.

 

Amendments

• Policy may be updated with advance notice.